100% Subsidiary of HCL InfoSystems Ltd.

Touch Point

The TouchMate kiosk Application provides almost all the functionality available in the existing ATM system. The application provies a self-service point that is near to customer or other people where they can reach easily and get self-services. It has the capability of customizing product’s user screens and its event based functionality

Features & Benefits:

  • Customizable clients screens and events.

  • Bill-pay touch points offer self-service cash payment to those customers without bank accounts

  • A Bill-pay touch points collects cash or cheque and gives a printed receipt to customer

  • Banking touch points offering online banking and other services reduces teller lines and labor costs

  • User friendly touch screen interface increases throughput and speeds transaction time for customers

  • Prepaid Services touch points reduce in-store queues and improves customer service

  • Touch points installed at offsite locations offer convenience and more timely payments

  • Select Multi-lingual options empower foreign-speaking customers and improve customer relations

  • Security features such as privacy screens, trigger mats and proximity sensors ensure safety in every transaction

  • Self-service touch points reduce costs by lowering employee headcount

  • Electronic input reduces mistakes and errors

  • Decreases reconciliation costs

System Requirements:

Operating System Software Hardware
Windows 2000 or higher Java & JBOSS / WebLogic9.2/WebSphere Touch Screen kiosk machine.
Client - IE-6 or other explorer, JDK Card accepter
Cheque reader
4" thermal receipt printer.
For outdoor unit a second printer is installed in the safe.
Central Server (Switch application) using ISO-8583 External Message string via a network.