100% Subsidiary of HCL InfoSystems Ltd.
  • Product Development
  • Product Implementation
  • Product Maintenance & Support
  • Why NTPL

Natural Technology provides a comprehensive suite of IT services including product development product maintenance, and system integration. Combining the best in Quality, People, Process and Infrastructure, we ensure predictable performance at lower cost with assured quality and higher service levels.


Services

IT Services from Natural Technology focus on defining, optimizing and aligning our client's business strategy with IT initiatives. Our strong belief that business and technology work hand-in-hand helps us create a synergy between the client and us. It is the prime-motivating factor for each engagement, which enables us to deliver technology solutions that give our clients a competitive advantage.

We ensure that you'll get the following benefits:
  • Flexible architecture that is responsive to your business needs and well-designed web technology application frameworks
  • Reduced cycle time for product development
  • Lower cost of development and integration with your business

We understand your requirements, and then craft complete end-to-end solutions that deliver tangible value to the enterprise. We learn from your ideas, your concerns, every aspect of the problem be it the business processes, or change management or technology selection. Then we design and develop a unique technology solution that moves your business forward and yields a measurable bottom line.

The services offered by us include:

Product Development

Natural Technology' Product Design, Development, and Innovative Services encompass the entire spectrum of the Product Development Life Cycle. We have tailored our technology offerings in line with the typical requirements of our clients. Our services are structured in line with processes and practices that are critical to our clients' business. Our processes and technology used help in realizing clients' requirements and delivering smarter products in shorter time frames.

Product Implementation

To ensure successful product installation, configuration, and deployment, NTPL services apply rigorous process methodologies to your product implementation projects. Every product implementation has 5 - 10 % customization. NTPL provides product implementation services, ensuring lower cost with speedy implementation.

Product Maintenance & Support

Continuing support and maintenance for new, expanding, and retiring product lines help our clients to retain their customers. Our product maintenance includes onsite support, offshore support such as telephone, email and remote system access to perform maintenance work or a combination of onsite and offshore services. Depending upon client requirements, NTPL also provides both system level and user level training.

Our product maintenance and support services include:

  • Error Tracking and Debugging

  • Version Upgrades

  • Version Enhancements

  • Comprehensive User Support

  • Technical Troubleshooting

  • Performance Monitoring

  • Performance Testing

  • Quality Assurance Testing

  • Documentation Development and Maintenance


We at NTPL provide excellent technical support, with offshore product support services designed to diagnose and solve quickly customers' problems of our esteemed clients. As a result, our clients benefit from higher customer satisfaction and lower technical support costs.